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Patient Testimonials

Our past patients have been very happy with their outcomes and have given us their testimonials as well as their before and after photo’s to share with others considering the same or similar treatment.

Mrs JF

Complex abdominal wall reconstruction to repair a parastomal hernia, a subtotal colectomy to remove part of the colon and a bilateral oopherectomy.

“I trusted the entire team: they’re at the top of their game and excel in what they do”

“Having been diagnosed with a rare sacrococcygeal teratoma (a tumour in the base of the spine by the tailbone (coccyx)) as a child, Judith was left with abnormal bowel habits in adult life. In an attempt to improve her symptoms and quality of life, she had an ileostomy created, bringing the end of the small intestine up to the surface of the abdomen (stoma). Unfortunately this resulted in the development of a large parastomal hernia, which is a type of incisional hernia that occurs at the site of the stoma or immediately adjacent to the stoma. An attempt to repair this in April 2011 failed.

In January 2012 Judith, a primary school teacher, was no longer able to work and naturally felt very despondent with her loss of career and increasing physical impairment. She decided to have major abdominal wall surgery in an attempt to improve both her quality of life and repair the highly complex abdominal malformation.

With the backing of her supportive GP, Judith searched the internet for the most experienced surgeons in the field of complex abdominal reconstruction: surgeons at her local hospital didn’t have the necessary expertise. Judith found Mr Arj Shankar and Mr David Floyd online, and after a discussion with their secretaries, she booked an appointment.

At Judith’s initial consultation with Mr Shankar and Mr Floyd it was decided to perform a complex abdominal wall reconstruction to repair the parastomal hernia, a subtotal colectomy to remove part of the colon and a bilateral oopherectomy (Judith had sizable ovarian cysts). Surgery was scheduled for October 2012.

With the date fast approaching, Judith explains:  “I was terrified. I’m naturally cautious of all medical institutions but knew it was something I had to undertake. I felt that I was doing the right thing. My family and I decided to arrive at the hospital prior to surgery and from the second we arrived staff could not have been more accommodating. I felt secure, comfortable and in control of my situation. Mr Shankar and his team explained the surgery at length and if sometimes I felt too saturated with medical information it was never a problem to stop, and resume discussion when I felt ready.”

“I trusted the entire team,” Judith continues. “They’re at the top of their game and excel in what they do. They evidently respect one another. I was never made to feel as if I was asking a silly question; which put me at considerable ease. The team had such confidence in what they were doing and as a result I was never in any doubt.”

After the six hour operation, which was a great success, Judith spent five days recovering in a High Dependency Unit (HDU) before returning to the ward. After a total of 13 days in hospital, Judith was discharged and spent the following three months recuperating at home. Resulting check-ups were satisfactory and she was discharged from the medical team’s care. Judith has happily made a successful recovery and has gained a new lease of life: “There is no comparison to my old life. My job as a teacher is both hard work and physically demanding and I have been able to return to work, which gives me immense pleasure. I now work four days per week; sometimes I feel tired and am careful about overdoing it but overall I feel much more confident about life again.”


Mrs M

Abdominal wall reconstruction with removal of infected mesh from recurrent hernia.

The Lister Hospital team provided an excellent standard of service that I have never experienced in any other hospital.

“It was back in February 2014 when Mrs M’s treatment at The Lister Hospital began, following a referral from her local private hospital. Since having a laparoscopic cholecystectomy (removal of gallbladder) plus multiple attempts to repair a recurrent hernia, Mrs M had become increasingly unwell. Upon further investigation at The Lister Hospital, it was discovered that the mesh that had been previously inserted was now infected, causing fever and pain. Under the care of Mr Arjun Shankar, Consultant General Surgeon and Dr Inaki Bovill, Consultant in Elderly Medicine, it was agreed that Mrs M needed to undergo an abdominal wall reconstruction with removal of the infected mesh.

The prospect of having major surgery both scared and worried Mrs M, although she accepted that it was necessary; after months of ill health there was no looking back. Mrs M credits The Lister Hospital’s nursing staff with reassuring her that all would be ok ahead of the procedure: “The nurses were brilliant and so supportive. I can’t fault them”.

Once the infection had been treated and was subsequently under control, the date for surgery was scheduled for 3 April at The Lister Hospital. The abdominal wall was intricately reconstructed using biological mesh; Mrs M then spent four nights on the Critical Care Unit before returning to the ward. Mrs M highly recommends The Lister Hospital staff that treated her, saying: “The all-round care I received was excellent. Everyone from the catering staff, who came to visit me daily to discuss my dietary needs, to the radiographers in the Imaging department, were kind and considerate. I was treated very well; I even received flowers when feeling low – I can’t thank them enough”.

Mrs M observed the excellent communication between the surgeons that operated on her, Mr Shankar and Mr Floyd, along with Dr Bovill who provided her medical care: “The whole team were fantastic. As a network the hospital runs very efficiently. But most importantly they included my family in all discussions when present which was of great value to me. Dr Bovill and Mr Shankar were always at the end of the telephone line if I needed advice. Everybody joined hands to help me out.”

Once she was well enough to leave the hospital, Mrs M spent a further three weeks recovering before feeling back to her old self. “I am taking things very easy now, but all my previous symptoms have disappeared. I am very lucky to have such a supportive family to assist me in my recovery - and to know that the team at The Lister Hospital are on-hand should I need any questions answering. This completes the excellent standard of service that I have never experienced in any other hospital”.


Mrs LB

Abdominal wall reconstruction

The staff were all fantastic. I received one to one care which couldn't be bettered.

Mrs Lesley B was admitted to The Lister Hospital in May 2014 under the care of Mr Shankar and Mr Floyd to undergo an abdominal wall reconstruction. The previous year had been somewhat tumultuous for Lesley: having had a large incisional hernia repair with mesh at her local NHS hospital in 2013, she had subsequently developed an intestinal leak that resulted in peritonitis and sepsis. So great was the protrusion from the hernia, Lesley was not only in extreme discomfort but also living with the knowledge that her intestines were 'leaking'. Treatment therefore was intensive, Lesley required additional therapy in intensive care to reduce the infection; and further surgery was necessary to repair the trauma caused by her damaged intestine.

Having made the decision to undertake surgery at The Lister Hospital under the care of Mr Shankar and Mr Floyd, Lesley was undoubtedly nervous due to the serious nature of her previous emergency admissions to hospital. "Coming back into hospital for further surgery was a daunting experience. But Mr Shankar and Mr Floyd exuded such confidence. I felt secure in their hands and once I arrived at The Lister for my surgery, I actually relaxed. Moreover, I wasn't nervous as I approached the anaesthetic room. My anaesthetist was outstanding: charming but with a very professional attitude, his duty of care and expertise put me at ease straight away."

After five hours in theatre and surgery successfully complete, Lesley spent three nights on the Critical Care Unit before being transferred back to the ward. "The staff were all fantastic," recalls Lesley. "They were almost telepathic in their ability to anticipate my needs. The nurses really wanted to help and if I rang the call bell I wouldn't have to wait for more than a couple of minutes, which was in complete contrast to my experiences at the local hospital. I received one to one care which couldn't be bettered: there was never a quibble or a problem. The catering staff in particular provided an excellent service, and were so upbeat." Lesley received daily physiotherapy during her two week stay. Julia, her physiotherapist, provided the motivation necessary to greatly enhance Lesley's confidence.

Once discharged from The Lister Hospital, Lesley made steady progress in her recovery. "It's still a work in progress but I feel so much more physically confident since my surgery. Thanks to the skill of the surgeons, my life has now changed beyond comparison. Mr Shankar and Mr Floyd really are at the top of their game. Their expertise is unrivalled."

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